Refund and Cancellation Policy

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Refund and Cancellation Policy

Refunds and cancellations are governed by the terms specified in individual service agreements between Cloud Converge and its clients.
Payments Not Processed via Website: Refunds or cancellations are not applicable for payments made through platforms or methods not directly handled on our website.
Eligibility: Refunds apply exclusively to eligible services, as outlined in the respective service agreements.
Processing Time: Refunds will be processed within 5-7 working days from the date of approval.
Refund Credit: Approved refunds will be credited to the customer’s bank account or payment method according to the agreed terms.
Cancellation Requests: Service cancellation requests must be initiated within the specified timeline mentioned in the respective service agreement.
For further assistance or inquiries, feel free to contact us at: support@cloudconverge.io.